Notimator Support
Get help with your account, device connections, and notifications.
Direct Support
Have questions about your account, security, or need assistance? Reach out to our support team directly.
Community & GitHub
Report bugs with CLI tools, request features, or participate in open-source discussions.
Frequently Asked Questions
Why are notifications delayed or missing on my Android phone?
Most modern Android manufacturers enforce aggressive battery management that sleeps background connections when the screen is off. Make sure the Notimator app is set to "Unrestricted" under Settings > Apps > Notimator > Battery. For device-specific instructions, visit dontkillmyapp.com.
Can Notimator view my notification contents?
No. Notimator operates under a strict Zero-Knowledge encryption model. All notification payloads are symmetrically encrypted directly on your device before they reach our servers. We never have access to your encryption keys and cannot read your notification contents.
How do I reset my account password?
If you forgot your password or cannot sign in, visit our Password Reset page. An authorization link will be delivered to your registered email address.
Does changing my login password affect my device encryption?
No. Your login password authenticates your web dashboard session. Your Zero-Knowledge encryption keys are derived on your physical devices using your separate encryption passphrase and are stored securely on those devices.
How do I revoke an active session or remove a device?
You can manage and revoke active web/desktop sessions under the Security & 2FA tab in your dashboard, and view or remove paired endpoints from the Devices page.